Turn happy customers into online reviews on autopilot
Reputual guides your customers through a branded review flow — in English or French — and drafts authentic reviews they can post to Google, Facebook, and more in seconds.
14-day free trial · No credit card required · Cancel anytime
Review dashboard
Reputual
47
Reviews this month
4.9
Avg. rating
86%
Completion rate
Recent reviews
Absolutely loved my experience — the team was professional and the results exceeded expectations.
Quick, friendly service. Would recommend to anyone looking for quality care.
Trusted by local businesses across Canada
The review gap
Your best customers leave without reviewing
Most satisfied customers intend to leave a review — but friction, timing, and blank-page syndrome stop them cold.
72%
of customers forget to review without a prompt
The timing trap
By the time customers get home, the moment has passed. Without a prompt at the point of delight, reviews never happen.
3×
more reviews when AI drafts the first version
Blank page paralysis
Even happy customers stare at an empty review box and close the tab. Writing from scratch feels like homework.
22%
of Canadians primarily use French at home
Language barriers
Bilingual markets need bilingual flows. English-only tools leave French-speaking customers behind — and reviews untapped.
94%
of consumers read reviews before choosing a business
Negative review fear
Business owners worry about public backlash. Without smart routing, one bad experience becomes a permanent scar on your reputation.
How it works
Three steps to more five-star reviews
Reputual meets customers where they are — on their phone, right after a great experience.
- 01
Scan or tap your branded link
Customers open your custom Reputual page via QR code, SMS, or email — with your logo, colours, and welcome message.
- 02
Rate services & pick a tone
They select what they received, rate their experience, and choose a voice — warm, professional, or concise.
- 03
AI drafts, they post where it counts
Reputual generates an authentic first-person review they can edit and copy to Google, Facebook, Yelp, or your configured platform in one tap.
Try it live
Live preview · 1 free try
Platform features
Everything you need to grow your reputation
From QR codes to resolution centre — Reputual is built for operators who take reviews seriously.
Hi there — thanks for choosing Northstar. We’d love your feedback.
Branded review flows
Branded pages with your logo, colours, and welcome copy. Route customers to Google, Facebook, Homestars, RateMDs, TripAdvisor, Yelp, or several at once.
- Custom cover page & messaging
- Per-location branding
- Multi-platform review links
AI review drafting
Claude-powered drafts that sound human — weaving in services, staff names, and the customer's chosen tone.
- Positive, authentic language
- Service & staff context
- Editable before posting
EN
FR
Bilingual EN / FR
Full French and English flows for Quebec and bilingual markets — toggles, prompts, and generated reviews.
- One-click language switch
- Localized AI output
- French legal copy included
Customer rates 2★
Private feedback
You see it first. Resolve before it goes public.
Public review
Blocked. Resolution opens instead.
Smart complaint routing
Low ratings go to your private resolution centre — not a public review site. Fix issues before they go public.
- Configurable rating threshold
- Private feedback forms
- Email notifications
Scans this week
428
Completion rate
71%
+12 ptsQR codes & analytics
Print-ready QR codes for every location, plus dashboards showing completion rates and trends.
- Bulk QR export
- Per-location metrics
- Review activity logs
All locations
3 active · 1 team
Multi-location & teams
Manage staff, services, and locations from one dashboard. Perfect for growing businesses and agencies.
- Staff pronoun support
- Role-based access
- Organization-wide billing
Built for Canada
English and French, end to end
Quebec's Bill 96 and Canada's bilingual reality demand more than Google Translate. Reputual ships native FR flows out of the box.
“The whole process took under a minute. The draft captured exactly what I wanted to say — I just tweaked a word and posted.”
“Tout le processus a pris moins d'une minute. Le brouillon disait exactement ce que je voulais — j'ai ajusté un mot et publié.”
2
languages supported natively
Simple pricing
Plans that scale with your reputation
Every plan includes a 14-day free trial. No GBP connection required — Reputual works with your existing review flow.
Starter
Single-location businesses
billed annually
Analytics
- Basic Analytics Dashboard
- Full Analytics Dashboard
- Weekly Email Summary Report
- Monthly PDF Report
- Cross-Location Analytics
Feedback
- Private Feedback Inbox
- Complaint Email Notifications
Review Generation
- AI Review Generation
- Branded QR Review Page
- QR Code Generator and Download
- English Language Support
- Bilingual Mode Per Location
- AI Tone Selector (4 options)
- Custom Cover Headline and Message
- Custom Brand Colour Per Location
- One-Tap Copy and Post Flow
SMS and Email
- SMS Review Requests
- Email Review Requests
- Automated Follow-Up Reminders
- Bulk Campaign Send
- Contact CSV Import
Support
- Email Support
- Help Centre Access
Team
- Team Members
Growth
Growing teams
billed annually
Analytics
- Basic Analytics Dashboard
- Full Analytics Dashboard
- Weekly Email Summary Report
- Monthly PDF Report
Feedback
- Private Feedback Inbox
- Complaint Email Notifications
Review Generation
- AI Review Generation
- Branded QR Review Page
- QR Code Generator and Download
- English Language Support
- French Language Support
- Bilingual Mode Per LocationNew
- AI Tone Selector (4 options)
- Custom Cover Headline and MessageNew
- Custom Brand Colour Per LocationNew
- One-Tap Copy and Post Flow
SMS and Email
- SMS Review RequestsNew
- Email Review RequestsNew
- Automated Follow-Up RemindersNew
- Bulk Campaign Send
- Contact CSV Import
Support
- Email Support
- Priority Email Support
- Help Centre Access
- Guided Onboarding
Team
- Team Members
- Admin and Member Roles
Coming soon · Q3 2026
- Google Business Profile Integration
- GBP Review Inbox
- AI Reply to Google Reviews
All prices in CAD. Taxes may apply. Annual billing saves 17%.
Customer stories
Businesses that switched to Reputual
“We went from 2–3 Google reviews a month to over 40. The QR code at checkout changed everything.”
Isabelle Tremblay
Owner, Studio Coiffure Lumière
“French-speaking clients finally leave reviews in their language. Reputual handles both EN and FR seamlessly.”
Jean-Philippe Roy
Practice Manager, Clinique Santé Plus
“The resolution centre saved us twice. Unhappy customers reach us privately — we fix it before it hits Google.”
Amanda Chen
Operations Director, Urban Dental Group
“Setup took 15 minutes. Our team loves that customers edit the AI draft — reviews still sound authentic.”
Marc Dubois
Franchise Owner, FitZone Gym
“We manage 12 client locations on Growth plans. Reputual is now part of every onboarding we sell.”
Sophie Laurent
Account Director, Northstar Digital Agency
For agencies
Manage every client location from one dashboard
Add Reputual to your client stack. Launch branded review pages per location, track performance across accounts, and report results your clients can see.
- Up to 10 client locations on Pro
- Per-location logo, colours, and taglines
- Cross-location analytics for client reporting
- Team roles and location-level access
- Priority support for agency accounts
Client locations
12 locations · one dashboard
3×
average review volume increase for agency-managed locations
FAQ
Questions? We've got answers.
Everything you need to know about collecting more reviews with Reputual.
Customers scan a QR code, select their star rating, the services they received, and a preferred tone. Reputual's AI then writes a natural, human-sounding review instantly. The customer copies it and posts to their chosen platform — Google, Facebook, Yelp, and others — in one tap. The whole process takes under 60 seconds.
Yes. Reputual natively supports English and French Canadian. Customers choose their preferred language at the start of the review flow, and the AI generates a review written naturally in that language — not a translation.
Each location can link to Google, Facebook, Homestars, RateMDs, TripAdvisor, and Yelp — one primary platform or several active at once. Customers pick where to post after the AI draft is ready.
Yes. Reputual directs all customers to Google regardless of their rating. We do not gate or filter reviews based on star rating. Customers write and post their own reviews — the AI simply helps them express what they experienced.
Yes. Agencies and consultants manage multiple client locations from a single organization on the Pro plan — each location gets its own branded review page with logo, colours, and bilingual flows. Contact us if you need more than 10 locations or a partnership discussion.
Starter is $39 CAD per month for one location. Growth is $89 CAD per month for up to 3 locations. Pro is $169 CAD per month for up to 10 locations. All plans include a 14-day free trial with no credit card required.
Yes. Reputual is built for multi-location businesses and franchises. Each location gets its own branded QR review page, and everything is managed from a single dashboard.
No. Customers simply scan a QR code and go through the review flow with no login, no app download, and no account required. The review page works like a native app directly in the browser.
Ready to grow your Google reputation?
Join local businesses using Reputual to turn satisfied customers into public advocates — in English or French.
14-day free trial · Setup in minutes · Cancel anytime